Privacy Policy

Effective Date: May 29, 2026
Last Updated: May 29, 2026

Austin Texas Transport ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at www.austintexastransport.com and use our freight and delivery services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Please read it carefully. If you disagree with its terms, please do not use our website or services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and business address submitted through our contact forms, quote request forms, or booking forms.
• Service Information: Details about shipments, delivery addresses, freight descriptions, and scheduling information you provide when requesting or booking services.
• Usage Data: Information automatically collected when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URL.
• Communications: Records of emails, phone calls, or messages you send to us.

2. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device. We use them for the following purposes:

• Essential Cookies: Necessary for the website to function properly (e.g., form submission processing).
• Analytics Cookies: Help us understand how visitors use our site so we can improve it (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences for future visits.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, quotes, and service requests
• Schedule and coordinate freight pickup and delivery services
• Communicate with you about your shipments and service status
• Improve and optimize our website and service offerings
• Send periodic communications about our services (you may opt out at any time)
• Comply with legal obligations and enforce our agreements

We will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

4. Contact Forms and Lead Data

When you submit a contact form, quote request, or booking form on our website, the information you provide is transmitted to us via email and/or stored in our business records. This information is used solely to respond to your request and fulfill your service needs. We do not share form submissions with unauthorized third parties.

5. Third-Party Services

Our website may use third-party services including Google Analytics (website analytics), Google Fonts (typography), and Google Maps (location display). These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these external services.

We may share your information with service providers who assist us in operating our website and delivering our services, provided those parties agree to keep your information confidential.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service-related records (such as delivery documentation) are retained for the period required by applicable regulations and our business record-keeping policies.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time by contacting us directly.

To exercise these rights, contact us using the information below. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

11. Contact Us for Privacy Questions

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: